Liz McLaughlin

A wall with functioning lightbulbs and idea-inspired art at UpTo Wilkinsburg

Product Leader,
Storyteller,
Creative Problem Solver.

Building people-first digital products.

Curious, results-driven Product Manager with 8+ years experience in digital product verticals.

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Web

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Health Care

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People Tech

Human-Centered Design

Design thinking and participatory workshop facilitator

  • HCD methods get to the root of issues to address core problems causing friction.
  • Including end users in discovery builds trust and empathy across teams with competing priorities.
  • Helping Engineering, Design, and Business collaborate on optimal, scalable solutions.

Using rose-bud-thorn, customer journey mapping, fly-on-the-wall, interviews, affinity clustering, the 5 whys, surveys, impact ladders, and more…

Product Management

Full-stack product owner & leader

  • I’m a user-obsessed digital product manager, transforming UX through data, curiosity, strategy, and consultation.
  • 8+ years experience leading product verticals to optimize digital, web, people, and healthcare apps.
  • User journey focused builder for human-computer interaction design through research, interviewing, and analytics.
  • Roadmap execution for digital front door applications, IT enterprise platforms, and employee experience technologies.
  • Always dreaming of ways to connect and scale platforms through efficient architecture, smart use of APIs, and microservices.
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Analyst at ❀️

Data analyst. Business analyst. Root cause analyst.

  • I’m happiest when solving complex problems.
  • 15+ years’ experience in analytics and data-driven decision-making.
  • I love data: querying to creating executive-friendly visualizations.
  • Root cause analysis for the win!
  • 6Οƒ

Domain expertise in health care and enterprise applications.

Healthcare IT

Where behavioral / physical health meets product + technology.

  • 15+ years spent in health systems, insurance, managed care, and government regulated industries.
  • Experienced in HIPAA, WCAG, ADA, GDPR, Compliance and NCQA/URAC standards.
  • I recognize the unique needs and challenges of tech-enablement for vulnerable populations.

Enterprise Applications

Platform product roadmaps for data, technology, and process design solutions.

  • Supercharging IT teams through product leadership.
  • Building employee experience technology portfolios that reinforce the company brand and align with consumer-facing apps.
  • Empowering teams to do their best work to maximize objectives and key results.